Dover Cruise
Facilities
Cruise facilities
Historic, spacious terminals
Port of Dover boasts two terminals, and has the capacity to accommodate up to three ships simultaneously.
Stunning location: perfectly situated for cruise passengers to make the most of the fantastic pre and post-cruise accommodations and historic sights in the region.
Terminal features
Both terminals provide:
Fast and efficient check-ins
We provide a hassle-free experience, allowing you to quickly and conveniently get to your destination.
Comfortable lounges
Cozy and spacious seating areas; perfect for relaxing and unwinding.
Washrooms
Washrooms including disabled facilities.
Lifts and Escalators to all floors
Providing access to all levels.
Valet Parking Service
Onsite Valet parking service (due to the size of the car parks, a shuttle service will take passengers from the onsite car park to the Terminal).
Accessibility
We provide wheelchair-accessible facilities to ensure that everyone can enjoy our services.
Baggage handlers
We offer baggage handlers to assist passengers with their luggage.
Secure berths
We provide secure berths with no access to the general public for the convenience and safety of our customers.
Cruise Terminal 1
Originally built in 1914 as Dover Marine Railway Station, the building has since been renovated to a distinctive cruise terminal, but retaining the old station architecture for cruise clients to enjoy whilst relaxing in the stunning modern-day departure lounge.
- Porters – Departing and arriving, cruise passengers are helped with their luggage by experienced and friendly porters.
Cruise Terminal 2
The largest of the terminals, Cruise Terminal 2 was purpose-built in 2000 along the lines of an airport terminal. It is spacious; every inch is a 21st-century cruise terminal.
From the first-floor departure lounge cruise clients can experience unimpeded, spectacular views of the harbour, the world-renowned White Cliffs, and Dover Castle. Additional features include:
- Porters – Cruise passengers who are both embarking and disembarking are assisted with their baggage by skilled and friendly porters.
Car parking
Dover Cruise Terminal has the unique ability to offer on-site and undercover parking facilities, providing secure, conveniently located parking while you’re away, with no waiting for your car to be delivered on your return.
Port of Dover has contracted SCH sister company and leading cruise passenger valet parking providers Cruise and Passenger Services (CPS) to deliver an exceptional parking and transit experience for its cruise customers.
CPS will utilise on-site and undercover parking facilities in the Port to offer safe and secure parking with a seamless transit to the Terminal, and will also be responsible for bookings and marshalling for the facilities, ensuring a pleasant and hassle-free journey to Dover’s two cruise terminals.
CPS’ specialist service includes ease of booking via a call centre or website, personal meet and greets, and car moving service from terminal to secure car park, safeguarding the vehicle during the passengers’ cruise and then return of the vehicle when passengers arrive back.
