Dover Cruise
Frequently Asked Questions
FAQs
Which terminal is my cruise departing from?
Check our cruise schedule to see which terminal your ship will be docked at.
Are there facilities for passenger drop off?
Passengers can be dropped off at the terminal; however, there are no waiting areas available within the port.
Are there any food and drink outlets?
Currently, there are no facilities within either terminal to purchase food or drinks.
Is there a left luggage service at the terminal?
Unfortunately, we currently don’t have any facility to store luggage at the terminal before or after your cruise.
How accessible is the terminal?
We work hard to ensure all our guests with additional needs, can transit through the terminal and port with ease. For more information check out our accessibility page.
Is there a bureau du change at the terminal?
There is no bureau du change facility at the cruise terminals. The nearest location is:
Is there an ATM at the terminal?
There is no ATM at either terminal, the nearest ATM is at the BP Garage:
Is there a water fountain within the terminals?
There are water dispensers in both terminals for guests to use.
Who do I contact about lost property?
For enquiries about lost property, please contact your cruise line.
Are electric vehicle charging facilities available
We don’t currently have EV charging facilities within any of our car parks. We recommend that all customers driving electric vehicles ensure they are adequately charged before arrival.
I’m visiting a cruise ship; where can I park?
Providing you are registered as a visitor to the ship, you will be able to park in the visitor parking area for the day. Directions will be given by staff on the ground.