Christmas Travel Ferry Information
To help us help you have the smoothest journey to and through the port, there are several things that you can do.
Dover Ferry
Contact Information
DFDS
All enquiries regarding DFDS Ferries can be made through the following numbers.
Freight: +44 (0) 1304 874 001
Tourist: +44 (0) 871 230 0440
P&O Ferries
All enquiries regarding P&O Ferries can be made through the following numbers.
Freight: +44 (0) 1304 863 340
Tourist: +44 (0) 800 1300 030
Irish Ferries
All enquiries regarding Irish Ferries can be made through the following numbers.
Freight: +44 (0) 844 770 0656
Tourist: +44 (0) 3717 810 700
Freight Services Agency
The Freight Services Agency FSA is operated by Motis Ireland Ltd.
Tel: +44 (0) 1304 210994
Fax: +44 (0) 1304 203798
Lost property
If you have an enquiry about lost property on the Port estate, please contact the following number.
T +44 (0) 1304 245 392
DFDS Lost property
If you have an enquiry about lost property related to DFDS, please contact the following number.
Tel: 0871 2300 440
P&O Lost property
If you have an enquiry about lost property related to P&O, please contact the following number.
T +44 (0) 1304 863 000
Calais Chamber of Commerce – Lost property
If you have an enquiry about lost property at the Port of Calais, please contact the following number.
Tel: 333 214 600 00
Frequently asked questions
Tell me about Port Security?
Under the regulations of the International Ship and Port Facility Security Code 2004 the Port Authority is responsible for creating and maintaining a secure area around all vessels.
How do I buy a ticket for a ferry?
All ticket sales (except for foot passengers) must be transacted online, by telephone or at the relevant operator Check-in. The P&O Ferries foot passenger ticket desk can be found in the Passenger Terminal.
How do I get in touch with lost property?
The Lost & Found Property Office is located at Harbour House Reception. To check for found property or to report a loss call +44 (0) 1304 245 392 (Open 8:30-17:00 Monday to Thursday and 08:30 to 16:00 om Fridays except Bank Holidays) or Email property.office@portofdover.com.
Get in touch
If you would like to get in touch with a department at Port of Dover, please fill in the form below and select the department from the dropdown..