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May Holiday Travel Information

To help us help you have the smoothest journey to and through the port, there are several things that you can do.

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Dover Ferry

Contact Information

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DFDS

All enquiries regarding DFDS Ferries can be made through the following numbers.

Freight: +44 (0) 1304 874 001
Tourist: +44 (0) 871 230 0440

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P&O Ferries

All enquiries regarding P&O Ferries can be made through the following numbers.

Freight: +44 (0) 1304 863 340
Tourist: +44 (0) 800 1300 030

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Irish Ferries

All enquiries regarding Irish Ferries can be made through the following numbers.

Freight: +44 (0) 844 770 0656
Tourist: +44 (0) 3717 810 700

FSA
Freight Services Agency

The Freight Services Agency FSA is operated by Motis Ireland Ltd.

Tel: +44 (0) 1304 210994
Fax: +44 (0) 1304 203798

Lost property
Lost property

If you have an enquiry about lost property on the Port estate, please contact the following number.

T +44 (0) 1304 245 392

Lost property
DFDS Lost property

If you have an enquiry about lost property related to DFDS, please contact the following number.

Tel: 0871 2300 440

Lost property
P&O Lost property

If you have an enquiry about lost property related to P&O, please contact the following number.

T +44 (0) 1304 863 000

Lost property
Calais Chamber of Commerce – Lost property

If you have an enquiry about lost property at the Port of Calais, please contact the following number.

Tel: 333 214 600 00

Frequently asked questions

Tell me about Port Security?

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Under the regulations of the International Ship and Port Facility Security Code 2004 the Port Authority is responsible for creating and maintaining a secure area around all vessels.

How do I buy a ticket for a ferry?

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All ticket sales (except for foot passengers) must be transacted online, by telephone or at the relevant operator Check-in. The P&O Ferries foot passenger ticket desk can be found in the Passenger Terminal.

How do I get in touch with lost property?

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The Lost & Found Property Office is located at Harbour House Reception. To check for found property or to report a loss call +44 (0) 1304 245 392 (Open 8:30-17:00 Monday to Thursday and 08:30 to 16:00 om Fridays except Bank Holidays) or Email property.office@portofdover.com.

Get in touch

If you would like to get in touch with a department at Port of Dover, please fill in the form below and select the department from the dropdown..

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