Christmas Travel Ferry Information
To help us help you have the smoothest journey to and through the port, there are several things that you can do.
Arrival & check-in procedure
Getting here & entry
Approximately 70 miles from London, the M20 will provide the quickest and most direct route for most passengers heading to Dover, particularly if coming from the West. The M20 merges into the A20 at Folkestone.
Continue along the A20 until you reach the Eastern Docks roundabout, where you will take the first left and enter Dover Ferry Terminal (Eastern Docks).
If you are coming to Dover via the M2, the road merges into the A2 at Faversham. Stay on the A2 until you get to the Eastern Docks roundabout and take a right into Dover Ferry Terminal (Eastern Docks).
Once you have arrived please enter the port and follow the signs for check-in.
Driving inside the port…
Use correct lane
Please ensure you follow the correct lane.
Stay in lane
Please ensure you remain in your lane.
Stop and wait at barriers for the green light.
Proceed to Border Controls
Please proceed to the French border controls and have all your travel documents ready. You may also be selected to proceed to UK Border controls.
Please ensure you have your travel documents ready for inspection.
You may also be selected for security checks, as well as UK Border Controls.
Allocated lane number
At check-in you will be allocated a lane number.
Boarding the ferry…
Park in lane
Park in your allocated lane behind the vehicle in front.
Wait to be called
Wait to be called to board the ferry.
If time allows, facilities are available in the Passenger Services building.