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Dover Ferry

Arrival & check-in procedure

Step 1

Getting here & entry

Please arrive at the Port of Dover Ferry Terminal (Eastern Docks). Enter the port and follow the signs for the Passenger Terminal. Passengers may wait in the Passenger Lounge before boarding their coach.

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Step 2

Coach pick-up & boarding

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Await collection by your coach

Coach pick up will be in the loading bays at the front of the Passenger Terminal.

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Have passports & travel documents ready

Your coach will take you to the ferry via French Border control, for inspection of travel documents.

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Boarding the ship

Your coach will board the ship as instructed.

Coach Bays

The coach bays by the Eastern Docks will no longer be available from 1 March as part of the ongoing re-development of the Eastern Docks to increase space and maintain traffic fluidity in the future.

The parking bays aren’t an official part of the processing journey for coaches as they travel through the Port, so alternative locations such as service stations on approach to Dover can be used for driver breaks or similar reasons from March.

All other elements of coach processing at the Port of Dover remains the same and updates will continue to be provided by the Port and chosen ferry operator.