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operations 4

Port Information

Using the port

Port reception opening times

  • Monday: 07:00-16:00  
  • Tuesday: 07:00-16:00  
  • Wednesday: 07:00-16:00  
  • Thursday: 07:00-16:00 
  • Friday: 07:00-16:00  
  • Saturday: 08:00-15:00 
  • Sunday: CLOSED
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Access Pass Holder Information Distribution System (APHIDS)

All new access pass applicants and existing pass holders renewing their GSSAT must complete an APHIDS form as part of the process. APHIDS is a government-mandated database that stores details of individuals with access to Restricted Areas at UK ports. The Port of Dover is now required to submit this information via the APHIDS form. The form is integrated into the pass application and renewal process, and users will be prompted to complete it during these steps

Parking on Site

If you plan to bring a vehicle to the Port, please ensure that a valid parking permit and or parking session has been obtained. For further information please see our FAQs.

Pilotage requirements

Notes and guidance on pilotage requirements, including compulsory pilotage and exceptions. All pilotage direction from the Duty Harbour Master is in accordance with Section 7 of the Pilotage Act 1987.