Search the site

Close
ferry travel advice

Ferry

Travel information

Fraudulent Websites

We have been made aware of fraudulent websites posing as official ticketing providers, offering ferry crossings on routes including Dover to Calais and Dover to Dunkirk.

If you are unsure about the validity of a website or your booking, please contact your ferry operator directly before travelling.

While many third-party booking websites are legitimate, some are not. Customers are advised to take a few simple precautions to ensure their booking is valid:

  • Book directly with ferry operators or use reputable travel agents
  • Check the company details listed on the website, including the company name, address, and registration information
  • Be cautious of unusually low prices or inconsistent information

Taking these steps can help you avoid fraudulent bookings and ensure a smooth journey. 

1

Helping you on your way to a great getaway

Working in partnership

The ferry operation at the Port of Dover is an efficient and coordinated system of infrastructure provision (the port authority), border processing (Police Aux Frontières and Border Force) and check-in, traffic assembly and loading (the ferry operators – DFDS, Irish Ferries and P&O Ferries).

Led by the port authority, all partners come together to jointly plan and deliver the necessary resource for the swiftest passage through the port system, based on bookings data and traffic projections.

half term

Car passengers won’t need to worry about the EES system

EES Icons Car 1

ID Card Guidelines

Please be reminded of the updated regulations and guidelines concerning ID cards for entry to the UK. For more information:

ID Cards animated 1

UK Border Allowances

Once you have been cleared from Border Control, some motorists (but not all) will be asked to pull into the search building, where your vehicle may be searched. This is a standard procedure and agents are just checking for any contraband.

There are allowances for products such as alcohol and tobacco. For more information and guides to what duty free allowances you are allowed to travel with, please visit.

border search animated 1

Non-British citizen passport

For non-British citizen passport holders, we recommend using the following link from the French government website to check if you need a visa to enter France:

Please ensure your visa requirements are up to date and check the entry requirements of the country you’re visiting before you travel. For more information: Travelling to the EU and Schengen area – GOV.UK

pension form 1 animated

Travelling to an EU country with pets

Check what you need to do before you can travel with your pet dog, cat or ferret to an EU country.

You’ll also need to check for any additional rules or requirements for the country you’re travelling to.

These rules also apply to assistance dogs.

pets animated 2

GOV.UK Travel Advice

Before travelling, check in with the UK government’s foreign travel advice for your destination country and all rules for importing goods.

pension form 2 animated

Travel Information

For the latest travel information, please visit:

Port of Dover

Ferry Operators

National Highways

We wish you a safe and pleasant journey.